The following are images highlighting the reply from Standard Chartered bank to RBI Ombudsperson at Bangalore. They confirm and accept their mistake for approaching the wrong person (me). I do give credit to Stan Chart for quickly addressing the issue; this was unlike ICICI Bank that dragged the issue for months and HDFC Bank who went to the extent of asking their representatives to visit my home to verify my identity.
These apologies are fine but what these banks don't realize is that in each case the initial call(s) are quite insulting and degrading; the callers directly resort to threats and insults assuming that the person on the other end is guilty.
I am sure in some western countries including US, this would be considered as unwarranted harassment and the banks would be made to pay for this (although that is not my intention).
Fortunately for the banks, we live in an extremely corrupt system wherein folks get away with much bigger crimes.....and my posts and emails is not going to bring any change in their greed and corrupt ways of conducting their business/banking.
These apologies are fine but what these banks don't realize is that in each case the initial call(s) are quite insulting and degrading; the callers directly resort to threats and insults assuming that the person on the other end is guilty.
I am sure in some western countries including US, this would be considered as unwarranted harassment and the banks would be made to pay for this (although that is not my intention).
Fortunately for the banks, we live in an extremely corrupt system wherein folks get away with much bigger crimes.....and my posts and emails is not going to bring any change in their greed and corrupt ways of conducting their business/banking.
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